Returns & Exchanges

Returns

1. We accept returns within 30 days of placing your order.

2. All returned items must be unworn and unwashed with their original packaging and tags.

3. Original shipping charges, duties, and taxes are non-refundable and charges for returned items are the responsibility of the customer.

4. Once your return has been delivered to our facility, it can take up to 7-10 business days to process.

5. We are not liable for any returns that are lost or stolen while in transit.

6. We do not accept any returns or exchanges on FINAL SALE items.

Any items returned that are not eligible will be discarded and your return gift card amount will be adjusted accordingly.

Exchanges

1. Direct exchanges are always free.

2. Once your return package is on its way back to us, your new order will be placed and you'll receive an order confirmation email.

3. Exchange orders ship with 10–15 day standard shipping.

International:

For international exchanges, please email info@actchic.com to get more info on how to exchange.