This Privacy Policy is effective August 21, 2024.

We respect your right to privacy at Act Chic! It's important to us that you know how we collect and use your data, and that you know that your data will only be used to provide you with a better shopping experience.

What Our Privacy Policy Covers

We collect personal information from your interactions with us and our website, including through cookies and similar technologies.

Information You Share With Us

Most of the information you provide to us happens when you're engaging with our brand, like browsing the site or purchasing or registering for an account. In the past twelve (12) months, we have collected the following categories of personal data from our customers:

1. Identifiers such as your name, shipping address, phone number, IP address, email address, or other similar identifiers.
2. Personal information categories such as bank account numbers or other financial information.
3. Commercial information, including records of what you have purchased from Act Chic.
4. Internet or other technical data, including IP address, pixel tags, browsing history, transaction history, or browser/device information.

How We Use That Information

We collect only the information necessary for us to provide you with a relevant, personalized, and optimized shopping experience with us. To do that, we collect and process your personal data for the following business and commercial purposes:

1. Processing or fulfilling your orders, verifying your identity, and processing payments.
2. Communicating with you by email, text, or online chat, including contacting you about the status of your order if there is an issue.
3. Marketing and personalization, including delivering information about products and promotions and identifying product and shopping preferences.
4. Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
5. Debugging to identify and repair errors that impair the Site.
6. Complying with applicable laws, regulations, rules, and requests of relevant law enforcement and/or other governmental agencies, or for other purposes, as permitted or required by law.
7. Enforcing our Terms of Use.
8. As necessary or appropriate to protect the rights and safety of our customers, us, and other third parties.

We will not use the personal data we collected for materially different, unrelated, or incompatible purposes without providing you with notice and obtaining your consent.

How We Obtain Your Personal Data

We collect your personal data from the following categories of sources:

1. Directly from you. When you provide it to us directly to create an account or when you update the information in your account.
2. Automatically or indirectly from you. For example, as you navigate the Site, information such as IP addresses and browser types from the devices you use may be automatically collected through cookies.
3. From our service providers.

Legal Bases for Processing

We process personal data for, or based on, one or more of the following legal bases:

1. Performance of a Contract. By using the site, you have contracted with us through the Terms of Use, and we will process certain personal data to perform under that contract.
2. Legitimate Interests. We may process personal data for our legitimate interests, including complying with any applicable law, rule, or regulation, investigation or remedy; enforcing our Terms of Use; protecting our, our Customers’, or others' rights and safety; and detecting and resolving any fraud or security concerns.
3. Compliance with Legal Obligations and Protection of Individuals. We may process personal data to comply with our legal obligations, including as required by valid legal process, governmental request, and to protect those individuals who use our site.

Who We Share That Information With

We share personal data with the following categories of third parties:

1. Our service providers.
2. Our affiliated entities.
3. Government agencies or regulators when permitted or required to do so by law; in response to a request from a law enforcement agency or authority or any regulatory authority; and/or to protect the integrity of the Site or our interests, rights, property, or safety, and/or that of our Customers and others.

Personal Data We Share

We may disclose your personal data to a service provider for a business purpose. In the past twelve (12) months, we have disclosed the following categories of personal data with the following third parties for a business purpose:

1. Identifiers (e.g., name, shipping address, phone number, IP address, email address): Service Providers.
2. Personal information categories (e.g., bank account numbers or other financial information): Service Providers.

Before transferring any personal data, Act Chic will enter into agreements with its third-party service providers or affiliated entities. All third parties will be instructed that they may only use the personal data for the purposes identified by Act Chic.

Your Rights Regarding Personal Data

You've got a bunch of rights relating to your personal data. Your rights vary depending on the laws that apply to you, but may include:

1. The right to know whether, and for what purposes, we process your personal data;
2. The right to be informed about the personal data we collect and/or process about you;
3. The right to learn the source of personal data about you we process;
4. The right to access, modify, and correct personal data about you;
5. The right to know with whom we have shared your personal data with, for what purposes, and what personal data has been shared (including whether personal data was disclosed to third parties for their own direct marketing purposes);
6. The right to withdraw your consent, where processing of personal data is based on your consent; and
7. The right to lodge a complaint with a supervisory authority located in the jurisdiction of your residence, place of work, or where an alleged violation of law occurred.

Accessing, Modifying, Rectifying, and Correcting Collected Personal Data

We strive to maintain the accuracy of any personal data collected from you and will try to respond promptly to update our records when you tell us the information in our records is not correct. However, we must rely upon you to ensure that the information you provide to us is complete, accurate, and up-to-date, and to inform us of any changes. Please review all of your information carefully before submitting it to us. Any updates or corrections to your information may be made through your online account settings.

Data Retention

We keep your deets on file for as long as you have an account with us, as long as it is needed to provide our services to you, or as long as is required to maintain support-related activities. In some cases, we may hold information after you have closed your account if it is necessary to meet certain legal or regulatory requirements, resolve disputes, prevent fraud or abuse, or enforce terms and conditions.

Your Choices

You have choices about certain information we collect about you, how we communicate with you, and how we process certain personal data. When you are asked to provide information, you may decline to do so, but if you choose not to provide information that is necessary to provide our Services, you may not be able to use those Services. In addition, it is possible to change your browser settings to block the automatic collection of certain information.

Legal Issues

All content on this site, including, but not limited to: informational content, graphic images, and program code such as html and javascript are the copyrighted material of Act Chic and may not be reproduced in any manner without the expressed written consent of Act Chic. All prices listed are accurate to the best of our ability. In the rare case an item is mislisted, Act Chic reserves the right to refuse to sell the item at the listed price. Please note that upon placing an order, a receipt is automatically mailed confirming the purchase intent. This receipt does not constitute a contract, and orders may be canceled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason as we see fit. Please further note that Act Chic shall have the right to refuse or cancel any such orders whether or not your credit card has been charged. If your credit card has already been charged and your order is canceled, Act Chic shall issue a credit to your credit card account in the amount of the incorrect price.

Changes to this Privacy Policy

We will update this Privacy Policy from time to time. We always indicate the date the last changes were published, and if changes are significant, we'll provide a more prominent notice as required by law, such as by emailing you or highlighting the changes within the services.

If you have questions regarding your data protection, please contact us at info@actchic.com.